777ca Privacy Policy — How We Handle Your Data

1. Introduction

777ca ("we", "us", "our", "777ca") operates the online casino, sports betting, and gaming platform accessible at 777ca.one (the "Platform"). We are committed to protecting the privacy and personal data of all users ("you", "User", "Player") who access or use the 777ca Platform.

This Privacy Policy ("Policy") describes the types of personal information we collect, the purposes for which we collect and use it, the circumstances under which it may be shared with third parties, the security measures we employ to protect it, and the rights available to you in relation to your personal data.

This Policy applies to all users of the 777ca Platform, including users accessing 777ca from Pakistan via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, or any other payment method, and regardless of the device used to access the Platform (desktop, mobile browser, or mobile application).

This Policy should be read in conjunction with the 777ca Terms & Conditions, which govern your use of the Platform as a whole. Defined terms used in this Policy that are not defined herein carry the meaning given to them in the Terms & Conditions.

2. Personal Data We Collect

777ca collects personal data that is necessary for the operation of a licensed online gaming platform. The categories of personal data we collect are described below.

2.1 Account Registration Data

When you register for a 777ca account, we collect the information you provide directly, including:

• Full legal name (as it appears on your government-issued identity document)
• Date of birth (used to verify the 21+ age requirement)
• Email address
• Mobile phone number
• City and country of residence (e.g. Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad)
• Username and encrypted password
• Preferred account currency (PKR or other supported currencies)

2.2 Identity Verification (KYC) Data

As part of our Know Your Customer ("KYC") process — which is mandatory for all withdrawal requests — we collect:

• Copy of a valid government-issued identity document, such as a Pakistani CNIC (Computerised National Identity Card), passport, or driving licence
• Proof of address documentation (e.g. a recent utility bill or bank statement)
• Source of funds documentation, where required for large transaction amounts
• Selfie photograph for facial verification, where applicable

2.3 Financial Transaction Data

We collect information related to deposits and withdrawals made through your 777ca account, including:

• Payment method details (e.g. JazzCash account number, EasyPaisa mobile number, HBL or UBL account details — stored in tokenised form only, never as raw account credentials)
• Transaction amounts, dates, and reference numbers
• Currency conversion information where applicable

2.4 Usage and Activity Data

We automatically collect certain data about how you interact with the 777ca Platform:

• IP address and approximate geographic location
• Device type, operating system, and browser type
• Pages visited, games played, and session duration
• Betting history, game history, and account balance movements
• Login timestamps and frequency of access

3. How We Collect Your Data

777ca collects personal data through several channels, all of which are disclosed transparently here:

• Directly from you: Information you provide when registering, completing KYC, making deposits or withdrawals, contacting customer support, or updating your account profile.
• Automatically: Technical data collected via cookies, server logs, and similar technologies when you browse or use the 777ca Platform. See Section 7 for our full Cookies policy.
• From payment providers: Transaction confirmation data received from JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and other payment partners after a transaction is initiated.
• From identity verification services: Where we use third-party KYC service providers to assist with document verification and age confirmation, those providers may share results of their verification checks with us.
• From fraud prevention services: We may receive risk signals and data from fraud detection services used to protect both 777ca and our users from unauthorised account access and financial fraud.

4. How We Use Your Personal Data

777ca uses the personal data we collect for the following specific purposes:

• Account creation and management: To register your account, verify your identity, maintain your account balance, and provide access to all 777ca Platform features.
• Age and identity verification: To confirm that you meet the 21+ age requirement and to comply with our Know Your Customer (KYC) obligations under applicable regulations.
• Processing payments: To facilitate deposits and withdrawals via JazzCash, EasyPaisa, and other supported Pakistani and international payment methods.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, money laundering, unauthorised account access, and other illegal or prohibited activities.
• Responsible gaming: To monitor gameplay patterns for signs of problem gambling, to apply deposit limits or session controls you have set, and to enforce self-exclusion requests.
• Customer support: To respond to your queries, resolve disputes, and provide technical assistance relating to your 777ca account.
• Service improvement: To analyse how users interact with the Platform, identify technical issues, and improve the overall 777ca user experience.
• Legal and regulatory compliance: To meet our obligations under applicable gaming regulations, anti-money-laundering laws, and any lawful requests from governmental or regulatory authorities.
• Marketing communications: Where you have opted in to receive promotional communications, to send you relevant offers, bonus notifications, and updates about new 777ca features and games. You may opt out at any time.

5. Legal Basis for Processing Your Data

777ca processes your personal data on the following legal bases, depending on the specific processing activity:

• Performance of a contract: Processing that is necessary to register your account, operate your 777ca account, and provide the gaming and betting services you have requested. Without this processing, 777ca cannot provide its services to you.
• Legal obligation: Processing required to comply with our obligations under applicable gaming regulations, anti-money-laundering laws, and any legally binding orders from courts or regulatory authorities.
• Legitimate interests: Processing for fraud prevention, platform security, abuse detection, and service improvement — where our legitimate business interests are not overridden by your privacy interests.
• Consent: Processing for marketing communications and for certain cookie-based tracking activities, where we have obtained your explicit consent. You may withdraw consent at any time.

6. Data Sharing & Disclosure

777ca does not sell, rent, or trade your personal data. We share personal data only in the limited circumstances described below, and only to the extent necessary for the stated purpose:

6.1 Service Providers

We share personal data with carefully selected third-party service providers who assist us in operating the 777ca Platform. These include KYC verification providers, payment processing partners (including JazzCash and EasyPaisa integration services), cloud hosting and infrastructure providers, customer support platform providers, and fraud detection services. All such providers are contractually bound to process personal data only for the purposes we specify and to maintain appropriate security measures.

6.2 Game Providers

Certain technical identifiers (such as anonymised player IDs) are shared with 777ca's licensed game providers (e.g. Evolution Gaming, Pragmatic Play, PG Soft) in order to operate games, maintain session integrity, and calculate game outcomes. No directly identifiable personal information such as your name or CNIC number is transmitted to game providers.

6.3 Regulatory and Legal Authorities

777ca may disclose personal data to law enforcement agencies, regulatory bodies, courts, or other governmental authorities where required to do so by law, court order, or where we have reasonable grounds to believe disclosure is necessary to prevent a serious crime, protect national security, or protect the rights or safety of any person.

6.4 Business Transfers

In the event that 777ca undergoes a merger, acquisition, restructuring, or sale of all or a portion of its assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and of any material changes to how your data will be processed as a result.

7. Cookies & Tracking Technologies

777ca uses cookies and similar tracking technologies to operate and improve the Platform. A cookie is a small data file placed on your device when you visit a website. Cookies allow us to recognise your device, maintain your session when you are logged in, remember your preferences, and analyse Platform usage.

Types of Cookies Used by 777ca

• Strictly necessary cookies: Required for the Platform to function. Without these, features like account login, session management, and the games lobby would not work. These cookies cannot be disabled.
• Performance and analytics cookies: Used to understand how users interact with 777ca, which pages are visited most frequently, and where technical issues may exist. Data collected is aggregated and anonymised.
• Functionality cookies: Allow 777ca to remember your preferences such as your language setting, preferred game lobby view, and other personalisation options.
• Security cookies: Used to detect and prevent fraud, bot activity, and other security threats to the Platform and to user accounts.

You may manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the 777ca Platform, including your ability to stay logged in during a gaming session. Most mobile browsers on Android and iOS devices used by players in Pakistan support cookie management through the browser's settings menu.

8. Data Retention

777ca retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws and regulations. The following general retention periods apply:

• Active account data: Retained for the duration of your account's active status and for a period of at least five (5) years following account closure, in accordance with standard anti-money-laundering record-keeping requirements.
• KYC and identity documents: Retained for a minimum of five (5) years after the end of the business relationship, or longer if required by a specific regulatory obligation.
• Transaction records: Retained for a minimum of five (5) years to support financial auditing, dispute resolution, and regulatory reporting obligations.
• Customer support communications: Retained for up to three (3) years to support dispute resolution and service quality monitoring.
• Marketing preferences: Retained until you opt out, after which your opt-out preference will be retained indefinitely to ensure we do not contact you again without fresh consent.

When personal data is no longer required, 777ca will securely delete or anonymise it in accordance with our internal data deletion procedures. Anonymised, aggregated data (from which no individual can be identified) may be retained for analytical purposes without a defined retention limit.

9. Data Security

777ca implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security framework includes:

• 256-bit SSL/TLS encryption for all data transmitted between your device and 777ca servers.
• Encryption at rest for sensitive data fields including passwords (stored as salted hashes), payment method tokens, and identity document files.
• Role-based access controls ensuring that 777ca employees can only access personal data that is necessary for their specific job function. No employee has unrestricted access to the full user database.
• Regular penetration testing and security audits conducted by independent third-party cybersecurity professionals.
• Two-factor authentication (2FA) available for all user accounts and mandatory for all internal administrative accounts.
• Real-time fraud monitoring to detect and respond to suspicious account activity, including unusual login locations, large rapid withdrawals, and other risk indicators.

10. Your Privacy Rights

As a 777ca user, you hold meaningful rights over your personal data. We are committed to facilitating the exercise of these rights without unnecessary delay. The following rights are available to you:

To exercise any of the above rights, please submit your request in writing to [email protected]. We will verify your identity before processing any request and will respond within 30 calendar days. Some requests may take longer if they are complex or numerous, in which case we will inform you of the extended timeline.

11. Children's Privacy & Underage Users

The 777ca Platform is strictly intended for adults aged 21 years and older. 777ca does not knowingly collect personal data from any person under the age of 21. If you are under 21, you must not use the Platform, create an account, or submit any personal data to 777ca.

If 777ca becomes aware or has reasonable grounds to suspect that personal data has been collected from a person under the age of 21, that account will be immediately suspended and all associated personal data will be deleted or returned to the original data source, subject to any overriding legal obligations requiring retention for regulatory purposes.

If you are a parent or guardian and believe that your child under the age of 21 has submitted personal data to 777ca, please contact us immediately at [email protected] and we will take prompt action to address the matter.

12. International Data Transfers

777ca operates as an international online gaming platform, and certain data processing activities — including cloud hosting, KYC verification, and game platform operations — may involve the transfer of personal data to servers or processors located outside Pakistan. Where such transfers occur, 777ca takes appropriate safeguards to ensure that your personal data receives a level of protection consistent with applicable data protection principles.

Safeguards we rely on for international transfers include contractual obligations (such as data processing agreements incorporating standard contractual clauses), reliance on the data protection frameworks of jurisdictions that maintain adequate standards of personal data protection, and technical security measures applied consistently regardless of where data is processed.

By using the 777ca Platform, you acknowledge that your personal data may be transferred to, stored in, and processed in countries outside of Pakistan. We will always ensure that such transfers are conducted with appropriate protections in place.

13. Third-Party Services & Links

The 777ca Platform may, from time to time, contain references to third-party services such as licensed game studios and payment processors. While 777ca takes care to work only with reputable partners, this Privacy Policy applies only to data processed by 777ca directly. 777ca is not responsible for the privacy practices of third-party service providers, game studios, or payment processors. We encourage you to review the privacy policies of any third-party services with which you interact in connection with your use of 777ca.

Payment providers such as JazzCash and EasyPaisa operate under their own privacy policies and terms of service, which govern the personal data they collect and process in connection with payment transactions. 777ca does not control and is not responsible for the privacy practices of these payment providers.

14. Updates to This Privacy Policy

777ca reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable laws, or Platform features. When material changes are made, we will provide notice through reasonable means, which may include a notification displayed on the Platform upon login or an email to your registered address.

The "Last Updated" date at the top of this Policy will always reflect the date of the most recent revision. We encourage you to review this Privacy Policy periodically so that you remain informed about how 777ca is protecting your information. Your continued use of the Platform following the posting of a revised Privacy Policy constitutes your acceptance of the revised terms.

15. How to Contact Us About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by 777ca, please contact our support team using the details below:

All privacy and data protection enquiries are handled by our dedicated compliance team with expertise in Pakistani data protection expectations and international best practices. We take your privacy seriously and will respond to all genuine requests thoroughly and professionally.

This Privacy Policy was last updated on 1 January 2026. © 2026 777ca. All rights reserved.